Terms of service

Welcome to PrestigeComb. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. General Information

PrestigeComb is an online retailer specializing in premium hair combs, brushes, and hair care accessories. We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use our services.

3. Product Information

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, minor differences in color, texture, packaging, or appearance may occur due to lighting, monitor settings, or manufacturing updates.

Product availability is subject to change without notice.

4. Pricing

All prices displayed on our website are listed in the applicable currency and may change without prior notice.

While we make every effort to maintain accurate pricing, we reserve the right to correct pricing errors, cancel affected orders, or issue refunds if an error has occurred.

5. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse, cancel, or limit any order if fraud, unauthorized activity, pricing errors, or inventory issues are suspected.

6. Payments

We accept secure payment methods available during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and that all information provided is accurate.

7. Shipping

We proudly offer free worldwide shipping.

Estimated delivery time is 7–10 business days, although delays caused by customs, weather conditions, carrier disruptions, or other unforeseen circumstances may occasionally occur.

Shipping estimates are not guaranteed delivery dates.

8. Returns & Refunds

Customers may request returns within 30 days after delivery in accordance with our Return & Refund Policy.

Approved refunds will be issued using the original payment method after the returned item has been received and inspected.

9. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Icons
  • Website design
  • Text
  • Branding

is the property of PrestigeComb or its content suppliers and is protected by applicable intellectual property laws.

Unauthorized reproduction, copying, distribution, or commercial use is prohibited without written permission.

10. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws.
  • Submit false information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website functionality.
  • Use our content for unlawful purposes.

11. Third-Party Services

Our website may contain links to third-party websites or services for your convenience.

PrestigeComb is not responsible for the content, policies, or practices of third-party websites.

12. Disclaimer

Our products are intended for general hair care and personal grooming purposes only.

Individual experiences may vary depending on hair type, styling habits, and personal preferences.

PrestigeComb makes no guarantees regarding individual cosmetic results.

13. Limitation of Liability

To the maximum extent permitted by law, PrestigeComb shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the purchased product.

14. Privacy

Your personal information is collected, stored, and processed according to our Privacy Policy.

We are committed to protecting your information through secure technologies and responsible data practices.

15. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in Canada, without regard to conflict of law principles.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

PrestigeComb

Email: support@prestigecomb.shop

Phone: (905) 845-9703

Address:
4920 Sir George Simpson St
Lachine, QC H8T 1E7
Canada