Contact information
At PrestigeComb, we believe that excellent customer service is just as important as offering premium-quality hair care products. Our dedicated support team is committed to providing prompt, friendly, and professional assistance whenever you need help.
Whether you have questions about a product, need assistance with an order, require shipping updates, or would like information about returns and refunds, we are always happy to assist.
Business Information
Store Name: PrestigeComb
Website: prestigecomb.shop
Business Address:
4920 Sir George Simpson St
Lachine, QC H8T 1E7
Canada
Phone:
(905) 845-9703
Email:
support@prestigecomb.shop
Customer Support
Our customer service team is available to assist with:
- Product recommendations
- Order inquiries
- Shipping and delivery updates
- Tracking assistance
- Return and refund requests
- Payment questions
- General customer support
We strive to respond to all email inquiries within 24 business hours.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday
10:00 AM – 3:00 PM (EST)
Sunday & Public Holidays
Closed
Order Assistance
If you're contacting us regarding an existing order, please include the following information to help us assist you more efficiently:
- Full Name
- Order Number
- Email Address used for the purchase
- Brief description of your request
Providing these details allows our support team to locate your order quickly and respond with the most accurate information.
Product Questions
Not sure which comb or brush is right for your hair type?
Our knowledgeable support team can help you choose products based on:
- Hair type
- Hair length
- Styling needs
- Daily hair care routine
- Scalp care preferences
We're always happy to help you find the best solution.
Returns & Refunds
If you need assistance with a return or refund, simply contact our customer support within 30 days of receiving your order.
Our team will guide you through the return process and provide all necessary instructions.
Privacy & Security
Your privacy is important to us.
All customer information submitted through our website is handled securely and used only for customer service, order fulfillment, and communication related to your purchase.
We're Here for You
Thank you for choosing PrestigeComb.
We appreciate your trust and look forward to providing you with premium hair care essentials and exceptional customer service. If you have any questions before or after your purchase, please don't hesitate to reach out—we're always happy to help.